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Why does my subscription show up as expired on iOS?

Updated:

In this article, you will learn how to solve the issue when your subscription shows up as expired on an iOS device.

Here are a few tricks to get this issue sorted:

  • Try logging out of your Surfshark account and logging back in. This way, the account and subscription information in your Surfshark app will reset.
  • Double-check that you are using the right email. It could be that you have purchased your subscription under your Apple private relay email address.
  • Try reinstalling your Surfshark application. See how to reinstall the Surfshark application on iOS.
  • It might be that your subscription has actually expired. Check the expiration date in the Settings tab of your Surfshark app.


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