In this article, you will learn how to cancel your recurring payment.
You have a right to cancel your account at any time. However, canceled accounts will not be refunded for the unused part of the ongoing service period.
NOTE: If you cancel the automatic renewal on your account, you can still use it until the subscription expires.
We will cover the following:
- How to cancel your Surfshark subscription
- Benefits of auto-renewal
How to cancel your Surfshark subscription
You have a right to cancel your account at any time. However, canceled accounts will not be refunded for the unused part of the ongoing service period. If you cancel the automatic renewal on your account, you can still use it until the subscription expires.
If you'd like to cancel your subscription and stop future payments, you can do that by:
- Contacting our customer success team via live chat.
- Entering your Surfshark account page and navigating to the subscription tab.
- If you bought a subscription via Google Play Store, check Google's article on how to cancel, pause, or change a subscription on Google Play.
- If you made your purchase via the Apple App store, check out this guide on how to cancel the subscription via the App Store.
- Submit a request to the Surfshark Customer Support team.
Benefits of auto-renewal
If you have your auto-renewal on, your subscription will never expire. That means:
- Safety on all networks, no matter where you are
- Unlimited 24/7 online freedom and privacy
- Online shopping without price discrimination whenever you want
- Secure streaming at any time & more.
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